Reference

How We Protect Your Information

We collect what we need to run your account — your mobile number for bKash, Nagad, Rocket deposits, verification details for withdrawals, and device data to keep your sessions secure. Everything we store serves a purpose: faster logins, smoother payments, safer account recovery.

Mobile wallet privacySecure device loginWithdrawal verificationAccount data controlSupport contact channels

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What This Policy Covers

bijli Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This privacy policy applies when you open an account, deposit through bKash, Nagad or Rocket, place bets on live tables or cricket markets, withdraw funds, or contact our support team. We collect your mobile number, transaction history, device identifier, IP address, and verification documents when you

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request a withdrawal. We use this data to process payments, prevent fraud, comply with financial regulations in regions where we operate, and provide account support. We do not sell your information to third parties. Your data stays within our payment processor, account system, and support platform.
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Retention periods depend on transaction records and regulatory requirements — active account data remains accessible to you; closed account records are archived according to financial compliance standards. If local law in your region requires us to handle data differently, those rules take precedence. You can request
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a copy of your data, ask us to correct errors, or close your account by contacting support through the channels listed on this page. Cookies track your session for login persistence and game preferences; you can disable them in your browser, though some features may not
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work. Third-party providers for live casino streams and sports odds may place their own cookies under their policies. We update this policy when our data practices change and post the revised version here with a new date. Continued use after an update means you accept the
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changes. For questions about how we handle your information, reach our team through live chat or the support email below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA SECURITY

How We Keep Your Information Safe

We encrypt payment data when it moves between your wallet app and our system. Session tokens expire after you log out so no one can hijack your account from a shared device. Verification documents you upload for withdrawals are stored separately from your gaming history and only accessed when our compliance team reviews a payout request.

Encrypted Transfers

When you send funds through bKash, Nagad or Rocket, the transaction travels over an encrypted connection. Your wallet PIN and sensitive payment details never touch our servers in plain text.

Cookie Purpose

We use cookies to remember your login state and your preferred language setting. Live casino providers and sports odds feeds may set their own cookies to deliver streams and market data under their privacy terms.

Data Retention

Active account records stay accessible while you use the platform. After you close your account, we archive transaction logs for regulatory compliance periods, then delete personal identifiers once the retention window ends.

Your Rights

You can request a copy of your stored data, ask us to fix incorrect details, or have your account information removed. Contact support with your registered mobile number and we'll verify your identity before processing the request.

POLICY CONTACT

How to Reach Us About Your Data

If you want to see what data we hold, correct something we got wrong, or ask us to delete your account information, contact our support team directly. Live chat gets you the fastest answer during peak hours. Email works for document requests and detailed data inquiries where you need a written response.

Live Chat Open the chat icon in the bottom corner when you're logged in. Our team can pull up your account details, explain what data we store, and start a deletion request if that's what you need.

Privacy Email Send your data request to our support email with your registered mobile number and account username. We'll verify your identity and respond within a few business days with the information you asked for.

Account Settings Log in and check your profile page to update your mobile number, change your password, or review recent bKash, Nagad, Rocket transactions. You control what contact details we have on file.

Common Data and Privacy Questions

We collect your mobile number for account login and payment verification, your device identifier to maintain session security, and your IP address to detect unusual access patterns. If you request a withdrawal, we ask for verification documents to meet compliance standards.

We do not sell your information. Payment processors handle bKash, Nagad, Rocket transactions under their own security terms. Live casino and sports providers deliver streams and odds through their platforms, which may use cookies as described in their policies.

Contact our support team through live chat or email with your registered mobile number. We'll verify your identity and send you a summary of your account data, transaction history, and any documents you uploaded for withdrawal verification.

Yes. Reach out to support and request account closure. We'll deactivate your login, archive transaction records for the required compliance period, then delete personal identifiers once that window ends. You can withdraw any remaining balance before closing.

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can disable cookies in your browser settings, but some features like staying logged in across sessions may not work properly.

Active transaction logs remain accessible while your account is open. After closure, we archive records for regulatory compliance periods that vary by jurisdiction, then remove personal identifiers once the retention requirement expires.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accountbijli Login InfoFAQ

How We Protect Your Information

How We Keep Your Information Safe

Encrypted Transfers

Cookie Purpose

Data Retention

Your Rights

How to Reach Us About Your Data

Common Data and Privacy Questions

01 What personal information does bijli collect when I sign up?

02 Does bijli share my data with third parties?

03 How can I see what data bijli has stored about me?

04 Can I delete my account and remove my information?

05 What cookies does bijli use and can I turn them off?

06 How long does bijli keep my payment and transaction records?

Privacy Policy

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